Welcome to Unity Dorset: Approved Dorset Council Framework Provider & ISF Provider

How to make a complaint

We accept that at times we may not always get it right and that is why we welcome feedback and comments about our service. We hope that you should never feel the need to make a complaint however, if you do then we have included all the information you need to know about making a complaint on this page. This complaints tool can be used by the people using our service, relatives and friends or professionals.

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Complaints Procedure for Service Users

Easy Read Complaints Procedure for Service Users

You can make a complaint using the contact form below or by phone, post or email using the contact information on this page.

Head Office

Kempston Road
01305 567750

Grant Waller (Director)

Colleen Waller (Director)